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BOOKINGS
AND TERMS

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Terms

We accept payment by Paypal or Bank Transfer. If you do not have a Paypal Account , please contact us and we will send you an invoice via E mail. Payment is required at the time of booking. If the session is cancelled by us a full refund will be given. If the session is cancelled by you, a full refund will be given up to 14 days before the activity booking. after 14 days before the activity booking 50% of the cost of booking will be refunded. We will do our best to amend booking dates if you are unable to make the dates you have booked. Upon booking we will send an e mail with payment details and an attachment which provides details on your course and the equipment required. A full day is 9am - 4.30 pm after which tea and cake is compulsory.

COVID Cancellation - If you have to cancel your activities due to COVID symptoms or quarantine, we will provide a 90% refund up to the day of the activity.

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Bookings 

To book any of our courses or activities , please check the calendar for suitable dates . Dates in the calendar will be open courses . If you would like bespoke dates please get in touch in the first instance to see if we have availability (Please be aware, since the COVID pandemic, the demand for outdoor adventurous activities has exploded , so book early to avoid disappointment.)

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Please pay via the booking form on the course page .You can Pay via paypal , credit card or Bank transfer.

Or alternatively, Contact us via e mail or telephone and we will send out an invoice for the full cost of the course or activity and a booking form.

Once payment has been received, you will get e mail confirmation confirming your course times and dates and also supplementary information such as equipment lists. Please fell free to contact us at anytime to discuss your course. 

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Before you Arrive 

  • Ensure each member has printed and completed a Medical Declaration and Consent form (Below)

  • Ensure you have paid and received confirmation of booking.

  • Read the Kit list and make sure you have everything. Please ask if you need to borrow equipment. 

  • Check the start Time , Date and Meeting Location. 

  • Pass your number on for a WHATS APP group chat for your course.

  • Think COVID - Lateral Flow Test and check for Signs and Symptoms. 

  • Buying Equipment - Please wait until the morning of the course to buy technical equipment. Not only can we offer good advice, we can also get a 15% discount for you at Joe Browns climbing shop or V12.

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